I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. 0. Easy to set up. Finally, navigate to the. Security matters. The pod appeared to work ok for a few weeks but now for the last week or so it keeps disconnecting and has a flashing white light. Section 4: Tips to Improve Your Virgin Media WiFi Connection 4. Virgin Media Refusing to send Wifi Pods or max even though the Wi-Fi speed is lower than the Guarentee in Networking and WiFi 2 hours ago;We would like to show you a description here but the site won’t allow us. I have followed your advice but the Pod still just flashes. on 30-03-2023 22:00. Wi-Fi pods flashing. SpeedIf you are setting up 360 WiFi for the first time, you’ll connect the first pod to your modem or SmartNID with an Ethernet cable. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Virgin Phone Switchover. Suddenly this morning we have a green flashing light with no internet. If the pods are flashing blue or green they are never going to work again. Joining in. SpeedAlternatively if the WPS button method does not work what you can do is instead plug one of the pods next to the hub and connect it to the router via an ethernet cable and again wait for the pod to fully pair. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. This brings up the hidden engineer’s system menu. Hi all I have had a hub 5 with 1gb fibre since feb and so far have had to factory reset the hub 3 times after outages, and had one replacement hub due to a fault. Scroll down to Wi-Fi Network. Account - Mobile. No other devices. Tuning in. Tried to sort via the connect app but this isn’t picking up my - 5372468 Browse Virgin Media Virgin Media Community This seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. Account - Mobile. It would appear to be morse code for A T E, but I could just be looking into it too much. Instead, type 001, then press Select. Tap Add a room, Tap the room you're in. Check the IP Camera Antennas to Fix No WiFi Detected. New installed internet keeps disconnecting in QuickStart,. Home Phone. Off: Wi-Fi is disabled. White flashing lights then green. It then rebroadcasts them - using the same name and password. Enter your admin name and password. Verdict. If the lights indicate a problem, try the next. Plug the modem back in and wait until the modem has finished powering on. None of our pods showing on the app and all have suddenly started flashing blue. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. 1 ACCEPTED SOLUTION. The Pod lights keep flashing white, blue etc. Stream. I rebooted the hub last night, and left if off (disconnected from power) for sometime to make sure it all discharged. Manage Your Account. This will revert any customisations back to factory settings and full update. The mesh WiFi Pod will need up to 24 hours to get settled into its new home, so try not to move it before then. The Virgin connect app just says no pod detected. noticed that both wifi pods where flashing and second v6 box cant connect to the main v6 box also connect app cant find find the hub. Hi Thanks for coming back to me and letting me know. TV on the go. Networking and WiFi. After 2 hours talking to myself. Check if the new pods have been activated onto your account. I have contacted CS many times over phone/WhatsApp and also been over this forum previous posts and nothing has helped. Account - Mobile. Stream from Virgin Media. Browse Virgin Media Virgin Media Community. Do not split the SSID – If the SSID is split then the. Have turned off devices , tried all suggested checks etc and still having issues. You'd copy and paste the full upstream and downstream logs and if there's anything obvious there, we can tell you. Had a wifi pod recently delivered but it just keeps flashing blue and green. Press and hold the WPS button on the larger Wifi Booster for A rapid flashing blue light indicates an unsuccessful WPS connection attempt, prompting users to retry. They’re coded to your router when you order them from Virgin. on 19-03-2023 18:37. Keep your router away from electronic devices like microwaves, cordless phones, and baby monitors, as they can cause electromagnetic interference (EMI) and weaken your WiFi. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. First pod installed now for 2 weeks, first week was fine connected to hub5. The loose multi-coloured wires are part of the old phone cable and no longer used. Options. Wait at least 2 minutes for your Pods' LEDs to stop blinking. Do keep us updated. Then, go to advanced>wireless>security, rename the 2. If you move the Pod too far away it will loose connection. QuickStart, set up and connections. Pod Mk1 will connect with the hub with an upgrade. A mesh system is right, imo. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify zero! Enter 192. I have been trying too connect too the Virgin connect app and it keeps saying “oops something went wrong, please try again” I have tried numerous times standing right next too router and won’t work. Hi zach, surprise surprise, no not fixed yet, another date and time: We hope to fix this by 29 September at 12:00. Check Virgin Media service status. Networking and WiFi. I can see the network but I can’t connect. . Moving the router to a central location, elevating it, and clearing obstacles can help boost WiFi signal and get the most out of your broadband speed. Video guide prepared by Luqman Khanis with how to self install virgin media pod. Thanks for taking the time to contact us via the Community. We have had a Hub 3 for a year with no problems. Virgin Media;. Joining in Options. Read Time. None of our pods showing on the app and all have suddenly started flashing blue. Virgin Phone Switchover. Just keeps resorting back to flashing green. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. V6. Virgin. I c. Blinking LED Wifi Pod (green) This could mean one of the following: Quick, repeating Double blinks - Wifi Pod is waiting for optimization to finish: You will also see an “Optimizing your network” message in the app as well. £30-100 (that’s ~4->12 months of Max Pod rental if not free on your package) and. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. We have had a white Pod to boost our WiFi for a few weeks now and it was working well. I recommend to try a 60 second pin hole reset on the router. Plug the other end of the power cable into a wall socket. Since the big outage in my area last week our WiFi pod hasn't been connected to the hub. Options. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Verdict. On thursday there was an outage in my area and when it did come back online I had no wifi, only ethernet. Email. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. If no light turns on when the Pod is first plugged in, please contact us to. 2. Turn on Bluetooth on your phone and wait until Deco’s LED light pulses blue. Phone. Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. The light should turn solid for a moment when you first switch on the WiFi Pod (white). 168. I work from home and like many, rely a lot on a. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. . The Virgin Media Connect app is extremely useful when it comes to choosing the best place to location for the Pod (s) within the home. 1. Virgin Media Hub 5 Wi-Fi Light. I seem to have the same problem as a lot of people with intermittent functionality on my wifi pod - most of the time it just blinks white and doesn’t show up on the network sometimes after multiple resets it comes on for a brief while No light: WiFi is disabled. QuickStart, set up and connections. Just to further update on this issue 8 hours later still not connected - pulsing white - pulsing green and pulsing white again just going through the cycle. When your Spectrum ‘Online’ light is blinking, it means internet connection availability is weak. Options. The drop in connection continued into last night. •Channel Optimisation must be left on. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. 168. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. 0 Kudos. God90125. Welcome to the Community and thank you for posting. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. However it’s still starts with green light then goes to to constant blue. Email. Check the Hub Power Supply. Forum; Apps. Scroll down to Settings but don’t press anything. . White Wifi Pod not showing on VM Connect and the light is flashing - what should I do? Try calling the equipment activation number they may be able to help. 1 ACCEPTED SOLUTION. Stream from Virgin Media. Flashing White – Connecting to Virgin Media network. GreenArrows. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. 2. Open the app and follow the steps to complete the set up. Stay safe. A. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. I've ran tests, restarted everything, e. Select Apply changes. They experience lag, videos don't load despite being connected. on 07-01-2023 14:46. The ideal spot for your pod is halfway between your gateway modem and the WiFi problem area. Broadband, TV and Landline offers. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. Same problem, Virgin trial in the WF4 area. If they work for you. I have 3 wifi pods, one pod has a constant white light and a whirling noise from the pod itself- this one. Virgin WiFi pods work with your existing Virgin Media router to boost signals into hard-to-reach areas of your home. Had my Internet completely drop. Virgin Mobile. I have tried the WiFi troubleshooting and still nothing. Speed. We would like to show you a description here but the site won’t allow us. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. Run the internet troubleshooter. Hello. Phone. hi there can be multiple problems that cause this issue. I thought the flashing had to stop. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. The status light on the pod should come on for a few seconds and then pulse slowly while searching for the network. 1. com in Networking and WiFi yesterday; WFH connection issues in Networking and WiFi yesterday; Superhub 5 wifi6 in Networking and WiFi yesterdayThe newer pod I recently had has two ethernet ports and flashes green light when connecting. g. Step 1. This morning after some more reboots, the app shows all my connected devices but no pod's. The SSIDs must be the same and broadcast enabled. Green. hub 4 started flashing white, and keeps cycling from solid, to flashing. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Plug the router's power cable back into the outlet. This will revert any customisations back to factory settings and full update the router with firmware/software updates. 21 Aug 2023. Re: WiFi Pod flashing light. great if not then invest in your own wifi solution. 6 You can now unplug the larger . Mark as New;Hi I was sent out 2 pods a few months ago which I connected to my hub 4. I’ve restarted router and tried to add that pod again in the Connect app but it says - 5350137. . WiFi Pods and Boosters. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Solved: Quite recently my only Wifi Pod has stopped randomly Lighting up bedroom. in Networking and. Its now been 9 hours. I have tried using the support on the virgin media site but the links to the Help section for the pods don't work and support for Wifi says it's down. I seem to have the same problem as a lot of people with intermittent functionality on my wifi pod - most of the time it just blinks white - 5422177. Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Typically, extenders are linked through a wired port using an Ethernet cable. Subscribe to RSS Feed; Mark Topic as New;. Speed. Internet Light. A slow flashing blue light for 2 minutes indicates that the Hub is ready for a WPS connection. It’s both annoying and frustrating. it will thus allow you to differentiate between those and simple wifi dropouts. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Email. However it’s still starts with green light then goes to to constant blue light flashing. Virgin TV 360. . The wifi keeps cutting out or we get terrible signal. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi. Flashing Green: WPS is connecting a new device. Phone. Wifi Pod just flashing a month ago HI, I have had a Wifi pod for a while but not used as I was using a BT Mesh. Virgin Phone Switchover. Options. Wi-Fi pod flashing red An5on. Do not split the SSID – If the SSID is split then the. Setting up Spectrum WiFi Pods is easy. Then it started flashing red and making a sound like a high speed fan/jet. It is a Mesh system. Solid Red – Internet connectivity issue. We have spoken to virgin and we were told they would send us one new pod. Options. V6. Volt. Account - Cable. Virgin Media Hub 5 Phone Light. Check the Hub Power Supply. Virgin Phone Switchover. Download the Virgin Media Connect App to your device. 0 router. I will be in touch when I know more. Step 2. I plugged the pod into the location I needed it I. Had the WiFi pod a while now and it has always flashed red. WiFi Pods eliminate dead spots and provide greater range and strength of home WiFi coverage in the rooms and floors with weaker WiFi signal. Virgin Mobile. Options. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. Select Apply changes. Virgin Phone Switchover. Reply. I have turned off hub/router. Networking and WiFi. I believe they need to be reconfigured at Virgins end by their technicians. You might be well off just doing a factory reset on the hub, press and hold the reset button for 15 seconds. Manage Your Account. Thanks, Joe. Home Phone. We would like to show you a description here but the site won’t allow us. Just keeps blinking white slowly. Forum; Apps. Thanks . We would like to show you a description here but the site won’t allow us. If you're using our Connect App, this will help you with the. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability. We would like to show you a description here but the site won’t allow us. We're here to help. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. For clarity, has the SSID on the Hub reverted back to the split 5G and 2G bands? Have you rebooted the Hub since changing and saving the SSIDs on the Hub Settings? In regard to the light on the Pod, are they slowly, or quickly pulsing/breathing, o. Just plug it into a main socket in the same room as the router and you'll see the pod start to blink. Keep your account safe from fraud Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. White. According to the blurb, if Virgin Media customers “can’t stream Netflix and YouTube content in glorious UHD or 4K in every room due to poor WiFi speeds below 20Mbps“, they’ll be offered up to 3 mesh WiFi pods (repeaters) to help improve their connectivity or, as above, you’ll get £100 credit back if the pods don’t help. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. Probably been asked many times by people but here we go. So my pod suddenly stopped working, the light on it is just flashing. I have a Hub 4 but I have 2 separate networks for 2. After contacting virgin I was advised that they no longer support the boosters so I need a WiFi pod. Browse. Press and hold the WPS button on the larger WiFi Booster forWifi Pods playing up since this morning (25th) Been using two Wifi pods perfectly for months however since this morning they have started playing up. I tried reinstating it, connecting it next to the router itself to which it wouldn't reconnect. . Flashing Red – Updating firmware. I’ve logged out and deleted the connect app, restarted my. ReneM. I have checked the router settings and I am on one SSID and optimisation is on so not sure what else I. It makes a whirring noise when I plug it in - is that normal? Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but whe. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. Networking and WiFi. I have checked the router settings and I am on one SSID and optimisation is on so not sure what else I. 4 & 5 GHz network ssid's. I called virgin and they said all looks good there end. The drop in connection continued into last night. Thank you, its not just WIFI as the 2 TV boxes are hardwired, the connection light on the router flashes then as it starts reconnecting the wifi light flashes green I think. Dim to Bright to Dim cycle takes 2500 ms. Pod 2 - mainfloor - wifi. Still no message in box from you. Solid color until processor takes over to PULSE. Need a WIFI POD is very bad unable to cloud game in Networking and WiFi 3 hours ago; Internet keeps dropping and router shows yellow flashing light in Networking and WiFi 5 hours ago; More security and control over my network in Networking and WiFi 5 hours ago; Intermittent broadband in Networking and WiFi 7 hours agoThe info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Up to 3 WiFi Pods if needed. Options. Power off your modem and remove the backup battery if it has one. 3. Pods without a light is working and the blinking pod has a fault you would need to ring to send out a replacement. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Restart your modem, router and point (s) Turn your modem and Wifi devices off and on to fix connection issues with your network. The light just kept flashing for over a day so I rung Virgin. QuickStart, set up and connections. After many resets the broadband would start again then a few hours/days lose the signal. Yes, each pod is. Whatever your Wi-Fi light is labeled, a green light indicates that your router. Browse Virgin Media Virgin Media Community. After sky glass stopped working was told to factory hard reset hub 4. - 5049301Flashing Green: Starting up. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. By downloading our Connect app, you can monitor the activity of multiple WiFi Pods at the tip of your fingers. 2. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings). PULSE. Mark as New; Bookmark this message; Subscribe to this message;. A technicain remotely checked the hub and siad that there had been a few issues but he had sorted it out !! - still not working. I have the 3. Some apps like BBC iPlayer, Netflix and YouTube may be unavailable at the moment. The Virgin connect app just says no pod detected. I’ve switched them off, done troubleshooting but still nothing. I work from home and the 500mb just doesn’t get much faster than 20mb through the day, although seen it hot over 500mb on Wi-Fi. Hub 5 flashing green light. Plug the modem back in and wait until the modem has finished powering on. Plugged into wall socket, and have followed the online guide, which wasn’t that helpful. Kind Regards, Steven_LOn thursday there was an outage in my area and when it did come back online I had no wifi, only ethernet. QuickStart, set up and connections. My Virgin Media App. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. Solved: Hub keeps dropping wifi virginmedia sent me a pod which will not connect to wifi, virginmedia say they are going to get someone uk - 5138182. I checked my router and it has a flashing blue light. 78K. Kind regards Mark. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. ”. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. My WiFi pod which I received free as part of my Volt benefits has been working fine for months. on 13-03-2023 22:30. Optimizations can be triggered. My advice for anyone with the pod problem would be to arrange a technician to call. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. It is located at the top-center-front of the new white wifi device from xFinity. Joining in. This’ll only take a few minutes, depending on how many WiFi Pods are connected. 4 and 5GHz.